How do I edit an order? You may edit your order within 60 minutes by emailing us (hello@ouragami.org)

How do I cancel an order? You may cancel your order within 60 minutes by emailing us (hello@ouragami.org)

What are my payment options?  We accept Visa, MasterCard, American Express, Discover, Google Pay, Shop Pay, Apple Pay, Amazon Pay, and Sezzle. We also accept prepaid credit cards with the billing address attached to it. We cannot accept split payments between two payment methods. All orders are subject to review.

When will I be charged for my order?  Your card will be charged when we ship out your purchase. A pre-authorization is usually placed on your credit card when an order is submitted. All pre-order purchases will be charged immediately.